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HAVERHILL COUNTRY CLUB
POOL MEMBER WELCOME GUIDE
Welcome to the Haverhill Country Club Pool!  This guide highlights the most important information to help you and your guests enjoy a safe, comfortable, and well-managed pool experience.
It’s going to be a great year at Haverhill Country Club!
HOURS & CHECK-IN
  • Pool hours are set by the Management Team and posted daily.
    • Seasonally, the pool is to open by the first weekend in June with earlier openings possible when weather and operational abilities allow.
    • It should be anticipated that hours may diminish toward the end of each season as schools re-open (late August through Labor Day).
    • General admittance will begin each day at 10:00am with swim lessons and clinics taking priority.
    • The pool area will close each evening at 7:00pm unless an evening swim is scheduled.
  • The pool opens only when staff is on duty and the POOL OPEN sign is displayed.
  • All members must check in at the front desk by first and last name.
  • Additional children & caregivers must present their name and the name of the associated family that they are under (see also Children & Supervision).
  • Guests must be accompanied by a member and pay the appropriate fee (see also Guests).
CHILDREN & SUPERVISION
  • Children 12 & under must be accompanied by an adult unless in lessons.
  • Anyone 15 & under must be accompanied by a parent or member age 21+.
  • Infants and toddlers will have priority use of the wader pool.  Proper behavior is expected from older children (siblings, etc.) that enter this area. No rough play, excessive splashing, etc.
  • Non–toilet-trained children must be in a proper swim diaper to enter either of the pools.
  • Only proper PFD’s (Personal Flotation Devices) may be used to assist those who need help swimming and must stay in shallow water with active adult supervision.  Swimmies and other inflatables are not permitted.
  • Members are accountable for their own actions and those of their guests, including the supervision of any children on their account.  Staff is instructed to address safety or behavioral concerns as needed, with repeat issues escalated to the Pool Director and/or Head Lifeguard. 
    • A member’s failure to curtail such situations are expected to be brought to the attention of the Haverhill Country Club Rules Committee and can result in loss of membership privileges.
 
SAFETY BASICS
  • Always obey lifeguard instructions.
  • Shower before entering the pool.
  • No running, rough play, or unsafe behavior.
  • Proper swimwear only.
  • Play equipment will not be permitted in the pool except during special swims and with the express permission of the Aquatics Director.  Toys are allowed in the infant pool, under supervision of an adult.
  • No glass anywhere in the pool or locker rooms.
  • The pool is a Smoke & Vape-Free Facility.
  • Pets are not permitted within the pool or locker room areas.
  • The Club is not responsible for accidents or lost property.
DIVING AREA
  • One person on the board at a time; one bounce only.
  • Clear the landing area immediately after each dive.
  • No diving from the sides of the pool except in designated areas.
  • All jumping must be face forward (no back dives, back flips, etc.)
  • Children 8 & under must be certified to use the diving board.  An associated deep end test may be required by the Aquatics Director.
GENERAL RULES & REMINDERS
  • Deck & Pavillion furniture is in place for best intended use of everyone. Please do not move furnishings without the consent of the Pool Director or Head Lifeguard.
  • Cell phone use is not prohibited but should be done so with respect for those around you.
    • To help protect the privacy and safety of all children using the pool, we kindly suggest avoiding the use of cameras, mobile phones, or any other devices to take photos or videos in the pool area.
  • Personal speakers and music should be kept at a volume that will only be heard by you or with respect for those around you. 
    • HCC will have daily scheduled music playing from the Club system.
  • Refrain from use of foul language and/or the playing of music that includes profanity.
RULE ADJUSTMENTS
The Aquatics Director may post additional rules or make changes as needed for safety or operations.
 
GUESTS
  • Local guests may visit up to 5 times per month; visits beyond that incur a doubled guest fee.
  • Guest Rates
    • Monday – Thursday: $15 per day
    • Friday – Sunday & Holidays:  $20 per day
  • Groups of up to 10 or more are required to request approval from the Aquatics Director at least 24-hours in advance and will be required to rent the group double cabana area. 
    • Additional planned party information will be shared via other communication.
  • Members are responsible for guest behavior.
CABANAS & PERSONAL ITEMS
Pool cabanas may be reserved online by eligible members based on the following guidelines:

Seasonal Cabana Members may book cabanas up to 7 days in advance and may reserve up to 1 cabana at one time.

* Only a limited number of Seasonal Cabana memberships will be made available to maintain regular availability of cabanas to those who do not rent seasonally.
* To ensure cabana availability for all, we ask Seasonal Cabana Members to only book full-day cabana reservations when you intend to use the cabana for the full day. Reservations should reflect your actual planned usage and not limit others from booking cabanas in other portions of the day.
* Seasonal cabana memberships are assigned to one membership only and may not be split, shared, or transferred among multiple memberships. Each membership wishing to receive seasonal cabana benefits must purchase its own seasonal cabana rental membership ($1000 for the season).

All other Pool Members may book cabanas up to 2 days in advance.

Daily Rental Fees
Full Day: 10:00 AM – 6:30 PM — $50
Half Day: 10:00 AM – 2:00 PM or 2:30 PM – 6:30 PM — $30
 
Cabana Rules
  • Online cabana rentals will be available only until 8:30 a.m. on the day of the requested rental.
  • The member who made the reservation must be present at the pool. While you may invite others to share your cabana, you may not transfer the booking to another for any or all of the reserved time. *The renting member/family must occupy the cabana and cabanas may not be transferred or "sublet" to another family.
  • Cancellations must be made at least 2 hours prior to the reservation start time. Reservations not cancelled within this window will be charged the full cabana rental fee.
  • If a cabana is empty and or is unbooked for the day, it may be used on a first-come-first-serve basis at no charge. However, cabanas may not be held with personal belongings. If the Pool Director or a staff member finds belongings placed in a cabana to reserve or hold the space, the items will be removed and secured in the pool office.
  • Members are responsible for vacating the cabana promptly at the end of their reserved rental time so the next reservation may begin on schedule.
  • The same member may only book one cabana per day unless request is approved in advance by management.  Reservations for multiple adjacent cabanas qualify as party rentals and must be booked through the pool administrator. The party area is available for parties of 12+.
  • The cabana policy remains in effect during inclement weather. The cancellation policy will only be waived if the pool officially closes.
Cabana use is subject to all pool rules and staff discretion. The Club reserves the right to adjust or cancel reservations as needed due to weather, safety concerns, maintenance, or special events. HCC Splash will monitor cabana reservations and usage throughout the season. If the reservation is not being used as intended, HCC may modify, release, or otherwise adjust the reservation at its discretion.
FOOD, BEVERAGES & DINING
  • Outside Food & Drink may only be brought on property if it is contained within a permissible Club issued cooler.
  • No outside alcohol permitted; all alcoholic beverages must be supplied by HCC.
  • No food of any kind may be consumed within the deck or cabana areas.  Food is to be consumed in the pavilion, picnic or grass areas only.
  • Drinks may be consumed anywhere within the pool grounds if they are in a non-breakable container.  Members will be held liable for any damage or stain to equipment or decking.
  • As a reminder, Pool members with a credit card on file may also dine at the 19th Hole, Main Deck, and Dining Room.  Reservations are appreciated.
  • No games at snack bar tables from 11:30 a.m.–1:30 p.m.
 BILLING & ACCOUNTS